Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

I purchased a " NEW scratch and dent" frigidaire 40" electric range with a 10 yr extended warranty on 1/14/14. the stove is literally falling apart! the side that was 'dented" is now separating from the range causing it to collapse onto the drawer below. Goedekers will not do anything, told me to call the "warranty company". At no time was I given the name, number or a copy of the warranty I paid for. They finally emailed it to me and I was told that I "shouldn't have bought a dented item" and that they would not send anyone out to look at it. In addition I made them aware that there are also multiple electrical problems with the range, buttons don't work, stove light will not work even with a new bulb. To add insult to injury the "new stove" I purchased 2 years ago is actually a 4 YEAR old stove according to frigidaire based on the model and serial #! So goedekers is selling old, damaged product and then refusing to stand behind it! I even sent them photos of the stove, to Casey Boys at goedekers. You can see where the side is collapsing, I even had them listen to the sound of loose metal on the phone, you can move the whole side!

Reviewer is in unhappy mood. This person stated that there is a room for improvement of old and old damaged product. Please immediately contact the author of this review to discuss bad quality of frigidaire electric range and associated monetary loss in the amount of $1148. Goedekers needs to issue a full refund according to poster's claims.

Other people also mentioned frigidaire electric range in their reviews. You may find this information helpful for further shopping at Goedekers.

Had an Experience with Goedekers?

Write a review


Terms of Service
Post Comment

You May Also Like

Swagway - Buyer Beware! Swagway "I bought a brand new (or so I thought) X2 on 12/8/16 straight off of the company website. It was a promo deal that included the board and bag. When..." Read more Frigidaire - Just 1year and 1 Month old, Cheap Door Handle Broke at Top Near Screw Frigidaire "I walked over to open the Frigidaire refrigerator that our landlord purchased, somewhere around June of 216, and the handle broke off in my hand. It broke right in the..." Read more Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO Sears Outlet "Worst experience with a business, customer service (should be named something else for sears) I've ever encountered. Bar none. Takes the cake, and the whole *** bakery. UGH! Sorry, Long,..." Read more DONT EVER BUY FROM PROPERTYROOM.COM Propertyroom "LUCKY FOR US---THEY DEMAND A CREDIT CARD FOR PURCHASES. CALL YOUR CREDIT CARD COMPANY AND DISPUTE THE TRANSACTION. YOU ARE NOT CHARGED AND THEY ARE NOT PAID UNTIL THE COMPLAINT..." Read more Miele - Product and service first class Miele "Have had two houses in the past twenty two years. First house dishwasher cook top and double oven. No issues. House from 12 years with counter top dishwasher and convection..." Read more COMCAST BILLING SCAMS/WORDPLAY/MINDF**K Comcast "I am disputing Comcast now. I transferred service and only owed $67. However, they have me owing $158 from old residence and have given me numerous lies to explain the..." Read more Trugreen - Really PISSED at Truegreen Trugreen "We have been customers of True Green got many years. In the beginning the service was ok. Our lawn did improve. The second year it appeared to get better. As..." Read more Ryan Homes - Residential Street Blockage Ryan Homes "Dan Ryan Builders are absolutely OUTRAGEOUS! So far this week his construction people have blocked our street on Sutherland Drive in Franklinton NC (Olde Liberty SubDivision). Yesterday as I was..." Read more