Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website
0 comments

I purchased a " NEW scratch and dent" frigidaire 40" electric range with a 10 yr extended warranty on 1/14/14. the stove is literally falling apart! the side that was 'dented" is now separating from the range causing it to collapse onto the drawer below. Goedekers will not do anything, told me to call the "warranty company". At no time was I given the name, number or a copy of the warranty I paid for. They finally emailed it to me and I was told that I "shouldn't have bought a dented item" and that they would not send anyone out to look at it. In addition I made them aware that there are also multiple electrical problems with the range, buttons don't work, stove light will not work even with a new bulb. To add insult to injury the "new stove" I purchased 2 years ago is actually a 4 YEAR old stove according to frigidaire based on the model and serial #! So goedekers is selling old, damaged product and then refusing to stand behind it! I even sent them photos of the stove, to Casey Boys at goedekers. You can see where the side is collapsing, I even had them listen to the sound of loose metal on the phone, you can move the whole side!

Reviewer is in unhappy mood. This person stated that there is a room for improvement of old and old damaged product. Please immediately contact the author of this review to discuss bad quality of frigidaire electric range and associated monetary loss in the amount of $1148. Goedekers needs to issue a full refund according to poster's claims.

Other people also mentioned frigidaire electric range in their reviews. You may find this information helpful for further shopping at Goedekers.

Had an Experience with Goedekers?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like