I buy everything online and have never had such a terrible experience. You better be 100% sure you won't need to return whatever you purchase from this company.
They will charge you a hefty return shipping fee, however some kind of return shipping fee is acceptable. What is not acceptable is to be treated like a pest and belittled by their customer service representatives (particularly a rep named Chelsea) for inquiring on the status of your refund.
I have never been spoken to the way Chelsea spoke to me by any customer service representative ever. Buy your furniture from people who will treat you like a human being.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of goedekers return policy. Goedekers needs to read this review and look into the issue (if any) according to poster's claims.
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