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I ordered a drier online and didn't notice my old phone number was on the system until after the order was placed. I immediately updated my contact info online thinking it would update my order info. R&L Carriers tried to call me before delivery, but my old number had...
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2.8
#1100972
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In April I ordered some decorative balls for our condo lobby from Goedeker's. In April 2017. For months they said it was on back order. I cancelled the order twice in the last 2 weeks (found something cheaper and better locally) using their own on line system and spent...
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1.0
I didn't like
  • Deceptive return and order cancellation policy
#1094773
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I ordered an LG French door refrigerator from goedegers it was delievered but I was going on vacation and had it installed about 10 days later refrigerator was cool I put food in it. next morning I lost all my food. called lg they told me to wait 24 hours before...
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#1085518
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Goedekers - Horrible Customer Service

Goedekers
#1121361
2.4
Details
Item received in damaged condition 4 months ago!!! Have called and emailed repeatedly and they are still dragging their feet!
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Goedekers - Goedeker’s can’t deliver as advertised

Goedekers
#1112934
1.1
Details
My experience was they advertise out of stock appliances because they are mostly middlemen not keeping up with the companies they represent. I was strung along and promised for a month. What a waste of time.
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Goedekers Customer Care Review

Goedekers
#1016051
1.0
Details
Don't order from Goedekers! Terrible communication & customer service all the way around! Goedekers would give the run around along with the horrible trucking company they use: AM Home Delivery!! AM Home Delivery would hang up on you and management would not return emails or phone calls! Absolute worst experience ever!!!!
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Product or Service Quality
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Value for money
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In all my years I have never expereinced anything approaching the poor level of customer service I did with Goedekers. I can honestly say that with very few exceptions nothing that was ever communicated to me by a Goedeker's representative proved to be true. I was...
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2.8
I liked
  • Selection and price
I didn't like
  • Repeated delay
  • Customer support
  • Customer service
#1060920
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MISLEADING REBATES AND CHARGES! Horrible online shopping experience. i bought a summit under-counter refrigerator and dishwasher. The product detail page has rebate offers up to 50 & 100 dollar offers, all product eligible. The site said NOTHINGS about when using...
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2.4
#1054501
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I ordered a Bosch dishwasher from Goedekers which their website clearly labels as not ADA Compliant. Received dishwasher and noticed that it is smaller than a typical dishwasher. Called Bosch and was told this is an ADA compliant dishwasher and has less capacity than a...
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1.0
I liked
  • Low price
#1038053
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I ordered a BOX of pilot pens for $8.99 (shipping included). After more than a week, I received by US post from a drop ship warehouse 20 miles away, just one lousy Pilot marker, not a box, as shown in their posting when I searched on my iPhone. While I had their rep....
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1.0
I didn't like
  • Misrepresented qty i would receive
#994570
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I had an overall wonderful experience with Goedekers. I initially placed my order for kitchen appliances (GE slate range, fridge, dishwasher, and microwave) over the phone with Nate. While he was a little pushy about extended warranties and white glove service, I...
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5.0
I liked
  • Price
I didn't like
  • Backorder
#984592
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Resolved

It has been two months since they said they were going to issue me a refund. TWO MONTHS! They have consistently told me one of 2 things. A) You have already received your refund. B) Your refund is on its way. TWO MONTHS they have given me this back and forth BS. TWO...
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jsalo
jsalo

So I contacted my bank, and I was informed that I did get my refund. It took 14 days to post to my account, and I wrote this yesterday when I saw my bank statement give this c...

1.8
I liked
  • Price
I didn't like
  • Repeated delay
  • Refund time
  • Backorder policy
#967659
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Goedekers - ZERO stars sells OLD product as "new"
Goedekers - ZERO stars sells OLD product as "new"
Goedekers - ZERO stars sells OLD product as "new"
I purchased a " NEW scratch and dent" frigidaire 40" electric range with a 10 yr extended warranty on 1/14/14. the stove is literally falling apart! the side that was 'dented" is now separating from the range causing it to collapse onto the drawer below. Goedekers...
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1.0
I didn't like
  • Old
  • Old damaged product
  • Poo
#778185
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