Product: Goedekers Shipping Service Clear all filters (0 of 6 reviews match)
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Goedekers - DO NOT ORDER FROM THIS COMPANY

I placed an order for a refrigerator and was very specific when I needed it. I was told it would be delivered on time for my event. NOT EVEN CLOSE!!! It didn't even ship until 3 days before my event. It takes 7 to 10 days to get her. When I tried to cancel the order, they wanted to charge me $300.
1.0
Details
Customer service
Product
Goedekers Shipping Service
I didn't like
  • Were not honest at the time of placing order
  • Terrible experience they lied
#1422019
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DO NOT ORDER FROM THIS PLACE. They advertise lowest price but their follow through and customer service is terrible. Not worth the hassle. I ordered a dresser and nightstand. About two weeks later I call to find out what's going on with my order and they tell me that...
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Product
Goedekers Shipping Service
#1414479
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Horrible customer service. Had I not had a need to contact customer service, everything would have been fine with the order. Good product and good price. However, once I found out how long it would take to receive my item, I called their customer service to see if I...
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1.4
Product
Goedekers Shipping Service
I didn't like
  • Customer support
#1250763
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While they may be cheaper, you pay for it in frustration and struggles.I wouldn't buy a light bulb from these guys again. They lied about product availability, shipping dates, and delivery options. Roughly 50 (yes 50) emails back and forth, 2 service calls, had to pay...
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3.0
Product
Goedekers Shipping Service
I liked
  • Cost
I didn't like
  • Customer service
#1212187
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Similar to what others have commented on....the price savings not worth the hassle.Lots of pressure to "order now" but then they don't fulfill the order in a timely or cost effective manner. Things were damaged, no follow up, items go on "back order" after you have...
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1.0
Product
Goedekers Shipping Service
#1198193
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In April I ordered some decorative balls for our condo lobby from Goedeker's.In April 2017. For months they said it was on back order. I cancelled the order twice in the last 2 weeks (found something cheaper and better locally) using their own on line system and spent...
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1.0
Product
Goedekers Shipping Service
I didn't like
  • Deceptive return and order cancellation policy
#1094773
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