Product: Goedekers Customer Care Clear all filters (3 of 3 reviews match)
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Goedekers Customer Care Review

Don't order from Goedekers! Terrible communication & customer service all the way around! Goedekers would give the run around along with the horrible trucking company they use: AM Home Delivery!! AM Home Delivery would hang up on you and management would not return emails or phone calls! Absolute worst experience ever!!!!
1.0
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Goedekers Customer Care
#1016051
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I had an overall wonderful experience with Goedekers. I initially placed my order for kitchen appliances (GE slate range, fridge, dishwasher, and microwave) over the phone with Nate. While he was a little pushy about extended warranties and white glove service, I...
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5.0
Product
Goedekers Customer Care
I liked
  • Price
I didn't like
  • Backorder
#984592
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Resolved

It has been two months since they said they were going to issue me a refund.TWO MONTHS! They have consistently told me one of 2 things. A) You have already received your refund. B) Your refund is on its way. TWO MONTHS they have given me this back and forth BS. TWO...
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jsalo
jsalo

So I contacted my bank, and I was informed that I did get my refund. It took 14 days to post to my account, and I wrote this yesterday when I saw my bank statement give this c...

1.8
Product
Goedekers Customer Care
I liked
  • Price
I didn't like
  • Refund time
  • Repeated delay
  • Backorder policy
#967659
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