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I ordered a BOX of pilot pens for $8.99 (shipping included). After more than a week, I received by US post from a drop ship warehouse 20 miles away, just one lousy Pilot marker, not a box, as shown in their posting when I searched on my iPhone. While I had their rep....
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1.0
I didn't like
  • Misrepresented qty i would receive
#994570
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I had an overall wonderful experience with Goedekers. I initially placed my order for kitchen appliances (GE slate range, fridge, dishwasher, and microwave) over the phone with Nate. While he was a little pushy about extended warranties and white glove service, I...
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5.0
I liked
  • Price
I didn't like
  • Backorder
#984592
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Resolved

It has been two months since they said they were going to issue me a refund. TWO MONTHS! They have consistently told me one of 2 things. A) You have already received your refund. B) Your refund is on its way. TWO MONTHS they have given me this back and forth BS. TWO...
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jsalo
jsalo

So I contacted my bank, and I was informed that I did get my refund. It took 14 days to post to my account, and I wrote this yesterday when I saw my bank statement give this c...

1.8
I liked
  • Price
I didn't like
  • Refund time
  • Repeated delay
  • Customer support
#967659
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Goedekers - ZERO stars sells OLD product as "new"
Goedekers - ZERO stars sells OLD product as "new"
Goedekers - ZERO stars sells OLD product as "new"
I purchased a " NEW scratch and dent" frigidaire 40" electric range with a 10 yr extended warranty on 1/14/14. the stove is literally falling apart! the side that was 'dented" is now separating from the range causing it to collapse onto the drawer below. Goedekers...
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1.0
I didn't like
  • Old damaged product
  • Poo
  • Old
#778185
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I placed my order for a Samsung NE58H9970WS and ME16H702SES on 11/26/15, and my card was charged on that day. The problem I'm having is that it's now 1/5/16 and there's still no accurate delivery date for my order (still showing backorder). This is after receiving...
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1.0
I didn't like
  • Customer support
  • Repeated delay
  • Backorder
#764589
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I buy everything online and have never had such a terrible experience. You better be 100% sure you won't need to return whatever you purchase from this company. They will charge you a hefty return shipping fee, however some kind of return shipping fee is acceptable....
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#704135
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We have been begging Goederkers to repair or replace a refrigerator bought new on 3-3-2015 since late May. Though apologetic, they've accomplished nothing for us except further frustration. Oh yes-they gave us a $50 credit! Did I mention that the total cost for...
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3.0
#654854
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Electrolux dishwasher ..This is the history of the Electrolux dishwasher…I googled a technical from New York who wrote a wonderful article…She did not return my call when i quizzed her on the phone. I ordered in good faith..The first Electrolux arrived with...
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#563490
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Beware of this company. Do not be suckered in by low advertised pricing. Read reviews on this company before you order. Goedeker leads you to believe that they stock the item you order buy they have to order from the manufacturer and once the order is placed they...
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Moreland, Georgia
#515472
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We placed an order for $5,500.00 on August 31st, for Labor Day sales. Over the phone, we were guaranteed a delivery within 3 weeks but it should be sooner. We received a shipment notice on Sept 13th but it was just the beginning of lies and nightmares for us. We had...
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#448953
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