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I ordered an LG French door refrigerator from goedegers it was delievered but I was going on vacation and had it installed about 10 days later refrigerator was cool I put food in it. next morning I lost all my food. called lg they told me to wait 24 hours before...
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#1085518
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In all my years I have never expereinced anything approaching the poor level of customer service I did with Goedekers. I can honestly say that with very few exceptions nothing that was ever communicated to me by a Goedeker's representative proved to be true. I was...
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Anonymous
Michael Baron

Every thing they say is a lie they stole my credit card info I never received my order had to file a fraud claim

2.8
I liked
  • Selection and price
I didn't like
  • Repeated delay
  • Customer support
  • Customer service
#1060920
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MISLEADING REBATES AND CHARGES! Horrible online shopping experience. i bought a summit under-counter refrigerator and dishwasher. The product detail page has rebate offers up to 50 & 100 dollar offers, all product eligible. The site said NOTHINGS about when using...
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2.4
#1054501
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I ordered a Bosch dishwasher from Goedekers which their website clearly labels as not ADA Compliant. Received dishwasher and noticed that it is smaller than a typical dishwasher. Called Bosch and was told this is an ADA compliant dishwasher and has less capacity than a...
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1.0
I liked
  • Low price
#1038053
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Goedekers Customer Care Review

Don't order from Goedekers! Terrible communication & customer service all the way around! Goedekers would give the run around along with the horrible trucking company they use: AM Home Delivery!! AM Home Delivery would hang up on you and management would not return emails or phone calls! Absolute worst experience ever!!!!
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1016051
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I ordered a BOX of pilot pens for $8.99 (shipping included). After more than a week, I received by US post from a drop ship warehouse 20 miles away, just one lousy Pilot marker, not a box, as shown in their posting when I searched on my iPhone. While I had their rep....
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1.0
I didn't like
  • Misrepresented qty i would receive
#994570
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I had an overall wonderful experience with Goedekers. I initially placed my order for kitchen appliances (GE slate range, fridge, dishwasher, and microwave) over the phone with Nate. While he was a little pushy about extended warranties and white glove service, I...
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5.0
I liked
  • Price
I didn't like
  • Backorder
#984592
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Resolved

It has been two months since they said they were going to issue me a refund. TWO MONTHS! They have consistently told me one of 2 things. A) You have already received your refund. B) Your refund is on its way. TWO MONTHS they have given me this back and forth BS. TWO...
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jsalo
jsalo

So I contacted my bank, and I was informed that I did get my refund. It took 14 days to post to my account, and I wrote this yesterday when I saw my bank statement give this c...

1.8
I liked
  • Price
I didn't like
  • Refund time
  • Repeated delay
  • Backorder policy
#967659
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Goedekers - ZERO stars sells OLD product as "new"
Goedekers - ZERO stars sells OLD product as "new"
Goedekers - ZERO stars sells OLD product as "new"
I purchased a " NEW scratch and dent" frigidaire 40" electric range with a 10 yr extended warranty on 1/14/14. the stove is literally falling apart! the side that was 'dented" is now separating from the range causing it to collapse onto the drawer below. Goedekers...
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1.0
I didn't like
  • Poo
  • Old damaged product
  • Old
#778185
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I placed my order for a Samsung NE58H9970WS and ME16H702SES on 11/26/15, and my card was charged on that day. The problem I'm having is that it's now 1/5/16 and there's still no accurate delivery date for my order (still showing backorder). This is after receiving...
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1.0
I didn't like
  • Backorder
  • Repeated delay
  • Customer support
#764589
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